About us
Frequently asked questions
How fast does delivery take place?
We We usually ship your order on the same day (by 1 p.m.) or on next day. UPS/DHL now delivers all packages within 1-3 working days. On the day of shipping, the customer receives an email sent to the shipping tracking link. Please have something Patience.
How much are the shipping costs?
The shipping costs for DHl Standard are 4.20 euros for an online order.
Dhl Express is possible => See shipping costs
Quality / Stains in the sail / Crooked zigzag seams
Our Bags are cut and sewn by hand, taking care of the Cleanliness of the sails is respected. However, there are used sails there are always small stains, which then particularly affect the originality of the Segels point out and underline our mission of recycling That's why it shouldn't be a reason for an exchange because it's simply for Recycling is part of it and adds that certain something.
Original seams
Ability sometimes be sewn a bit messily because the sail maker who does it had previously sewn sails, sewed them for sailing and there What matters is strength and not design aspects!
Our zigzag seams
Can sometimes appear unsteady at the ends, but that is simply part of the zigzag seams and is not Flaw.
Environmental balance? Do you have a seal?
Ours Products are made from used and leftover materials Production facilities manufactured through use or because of it Waste has a negative Co2 balance.
We avoid large ones
Empty runs in our very close production in Poland. Also bundle
We collect the canvas or collect it ecologically via DHL
from those who are traveling in this place anyway. Or the sailors bring it
visit us personally. In Hamburg we sometimes also bring sails with us
the cargo bike.
Do we need a seal there again now? I
I think not, because we all want it. Act sensibly ecologically
and have been doing so for over 30 years.
Where do we produce? Where is our production? Social standards? Siegel?
We have consciously worked with a small family business in Poland for over 20 years.
The
Workers come to work by bike and mostly work
Part-time because they have children at home. So will this too
Family life is taken into account.
They are real people like us and sometimes with similar lives as the people who will later wear our bags.
We have been producing there for over 20 years. We have a friendly and cooperative relationship.
The
Production sifts the sails and spreads them and cuts them
good positions for particularly resilient positions. Of course rise
the wages are increasing so that we continue to improve the processes and the
Optimize sewing machines!
In the end, every bag is still a unique piece and that has its price! And that's a good thing!
This is reflected in the quality and the very few complaints.
If
Once we have complaints, the sail was either on one
Unnoticed spot rotten or the original seams simply gave way!
We are proud that we managed to secure this location and even expand it!
That
costs a lot of logistics and energy, used sailcloths
to buy, view, sort out and again and again for the
Production to select.
Sizes:
All sizes are stated as external dimensions, although for some bags the approximate average external dimensions
are stated , as many of our bags are cut slightly trapezoidal.
Laptop sizes 15 "
=> Pilot: Padded laptop compartment for 15" and 17" inch laptops
=> Launches: unpadded laptop compartment, since most people use a laptop sleeve.
=> Shore leave and shore leave Mini: unpadded laptop compartment, since most people also use a laptop sleeve. p>
Laptop sizes 13 "
=> Barcassse mini with an unpadded laptop compartment, as most people also use a laptop sleeve.
Extra requests / bag designers / custom-design bags
If you have any extra requests, write to us feel free to send us an email or give us a call. Many of your wishes can come true with the taschenDesigner.
=> It sometimes happens that colors and fabrics unfortunately don't match fit certain types of bags. We'll make improvements there and give it to you then let me know.
IfIf you cannot see a model in the designer, you are welcome to request an extra version.
Care instructions / spare parts
Leather care: Please do not wash bags with leather in the washing machine, only with that Hand. It is best to rub leather pieces with colorless grease or Vaseline, so that it suffers little damage.
Spare parts: If you ever need one You need an adjusting and plug-in buckle because yours broke, you can order them from us. Please send us a picture with the broken buckle, otherwise we can't sort it out.
Quite
Important in advance, bags with leather or felt applications are not in
Washable in the washing machine. Here you should only spot the stains
Clean with gall soap!
Wash instructions / stain remover / Tips
For all other 360° canvas bags, cleaning usually works quite well as follows:
- Remove all dirt and utensils ( Pen remnants, crumbs, paper scraps, anything that can be colored, etc.) meticulously out of the bag.
-
Before washing, place your bag in a worn pillowcase
(zips and pocket closed). Then wash your bag at 30°
a heavy-duty detergent for white laundry, in powder form & not
concentrated. PLEASE DO NOT SPIN. And hang the Nordic one
Then wet the coastal product to dry.
- Then check whether
whether there are still stains. If this is the case, edit
Please clean this with gall soap or another stain remover, according to the
Type of stain.
What else you should keep in mind: Canvas is relative
insensitive, but the numbers and the inner foil should not
come into contact with harsh cleaning agents!
And at
If there is blue denim discoloration, we can do the following cleaning
Recommend: Reductive cleaning detergent or bleach, e.g.
containing bisulfite, sodium dithionite, sodium bisulfite the back with
Rub this mixture in and leave it to take effect briefly and brush it out
radiate it with the shower!
Your piece of jewelry should now
be clean and pure again! However, our tips are without guarantee.
We hope you enjoy your clean 360° canvas bag.
Functionality
All Bags are partially rainproof. Canvas is included by default Paraffin coats and does not allow water to pass through easily. At For some bags with laptop compartments, we sew extra waterproof material for this purpose Inner lining.
Adjustable straps
Adjusting and buckles